Building a career in the medical field requires more than practical skills. Staffing professionals are looking for a variety of additional qualities and characteristics in candidates for employment and externship applicants. Unfortunately, many medical assistant schools fail to train you in the soft skills necessary for success.
Understanding of Theory and Practical Application
No medical assistant training program is complete without an exploration of the theory behind practical skills application. Before getting hands-on experience, improve your ability to deliver excellent care by learning why certain protocols are in place.
It’s hard to choose a most important skill, but communication is certainly at the top of the list. Learning how to effectively share information, particularly with nervous patients and busy physicians, is a gift that will last a lifetime.
Whether you plan to spend your days working directly with patients, or you prefer jobs that are out of the spotlight, you will still need great customer service skills. Practice managing all kinds of personalities, working through conflict, and developing professional etiquette.
You have a lifetime of learning new things. Fortunately, having confidence doesn’t mean needing to know everything. Learn to have confidence in your ability to take on anything that comes your way.
You will never win points with your manager or human resources representative if you have a finger-pointing, that’s-not-my-job mentality. The most successful people in any field are those who take responsibility for their own work, offer a helping hand when needed, and are open to hearing and acting on constructive feedback.
When no one takes ownership of a task, it is unlikely to get done. That’s why employers are anxious to find staff members who have a strong work ethic. Taking ownership when something needs to be done means you commit to seeing it through. You can look forward to a long and happy relationship with your managers if you develop this skill.
In the medical field, you are involved in some of the most sensitive, private moments of your patients’ lives. Taking this seriously by protecting health information, completing the tasks you take ownership of, and following through on your daily activities is just part of what responsibility entails in a medical assistant career.
Whether you realize it or not, you are a critical part of your team, and your coworkers are counting on you to show up. Coming in late, being absent from work, and leaving early are disruptive to the office, and work that belongs to you must be done by someone else. Lack of punctuality is a quick way to alienate other staff members and stall your career.
No matter how long you have been in the field, there is always something new to learn. Changes in technology and scientific breakthroughs are just the beginning when it comes to developing additional skills. A passion for continuous learning shows through in everything you do, and it sets you apart with employers who want to offer best-in-class patient care.
Health care careers offer ample opportunity to move into leadership positions, so be sure to keep a constant focus on improving leadership skills. Communication, accountability, and ownership are all part of leadership, but the biggest component is an ability to motivate and inspire others.
Bridge Career Education is a leading provider of medical career training. Faculty and staff are focused on preparing you for a career in health care. You can look forward to a strong foundation in all the skills you need to be successful, from the practical knowledge necessary to perform your daily tasks to the critical characteristics you need to be a leader. Contact Bridge Career Education today at (619) 693-5857 to speak with a counselor about getting started in your career.